# How to Clear Browser Cache

Written by Alex Burlingame  
September 16, 2025

## Why Clear Your Cache?

Web browsers store temporary memory in the form of "cache" in order to speed up page load times. This can cause GenLogs users to see outdated versions of our platform after new releases go live.

## How to Clear Your Cache

First, try signing out and back in.

1. Find your username in the bottom left corner
2. Click Sign Out

If that didn't work, follow the steps to clear your cache for your respective browser.

## Google Chrome

1. **Open Chrome Settings**
   - Type `chrome://settings/content/all` into your address bar, or:
   - Click the three-dot menu in the top-right corner.
   - Select **Settings**.

2. **Navigate to Privacy and Security**:
   - Go to **Privacy and security** in the left sidebar.
   - Click **Clear browsing data**.

3. **Select Data to Clear**:
   - Choose the **Time range** (e.g., "All time" for a full clear).
   - Type `genlogs` into the search bar and click **Delete displayed data**:

4. [Log back in to GenLogs](https://brokers.genlogs.io/) to ensure changes take effect.

## Microsoft Edge

1. **Open Edge Settings**:
   - Type `edge://settings` into your address bar, or:
   - Click the three-dot menu in the top-right corner.
   - Select **Settings**.

2. **Go to Privacy Settings**:
   - Click **Privacy, search, and services** in the left sidebar.
   - Under **Clear browsing data**, click **Choose what to clear**.

3. **Select Data to Clear**:
   - Set the **Time range** (e.g., "All time" for a complete clear).
   - Check **Cached images and files** (uncheck other options if you prefer to keep cookies or other data).

4. **Clear the Cache**:
   - Click **Clear now**.

5. [Log back in to GenLogs](https://brokers.genlogs.io/) to ensure changes take effect.

## Still need help?

Email [support@genlogs.io](mailto:support@genlogs.io) for further assistance.